Mizpah FAQ - Mizpah Spa

Yes.

Mizpah Spa Gift Certificates may be purchased online or at the spa itself.

Gift Certificates may nominate a specific amount of credit (in AUD) for the recipient, or one or more individual or packaged spa treatments, or any mixture of these.

The following conditions apply. Gift Certificates:

• Are transferable
• Are valid for use for six months from the date of purchase
• Can be used only to obtain the services listed on the certificate or, if a credit amount is specified on the certificate, to pay for services up to the amount specified
• Are not redeemable for cash, and if the credit amount of a gift certificate is greater than the price of the services obtained with it, no change will be given
• Are not refundable after purchase.

Purchasing Gift Certificates Online

When you purchase Gift Certificates online, Mizpah Spa can, if you want, send them directly to the intended recipient. Simply put that person's details into the Order comments section of the checkout page. Be sure to put your own details into the Billing information section. You may also include a message for the recipient in the Order comments section and Mizpah Spa will include that message in the letter it sends. Postage is free!

Mizpah Spa is located on Bribie Island, 80 km north of Brisbane.

Bribie Island is a sub-tropical sand island. The majority of the island is either State Forest or National Park. Tourism Bribie has useful information about Bribie as well as many suggestions for activities on the island.

If you are new to the area, perhaps from inter-state or overseas, consider visiting Bribie Island in conjunction with a visit to Brisbane.

Mizpah offers flexible payment options for products and services.

Anywhere in the world

No matter where you are in the world, you may pay Mizpah as follows:

Direct Bank Deposit Details

Account Name: Mizpah International Pty Ltd
Account Number: 123832016
BSB: 184-446
SWIFT: MACQAU2SXXX
Bank: Macquarie Bank
Branch: Brisbane
Currency: Australian Dollars only

In Australia

For therapeutic massage treatments, payment is by CASH only.

In addition to all options available internationally listed above, in Australia you may also pay by BPay and bank cheque in Australian Dollars (AUD) only.

BPay Details

Biller code: 20206
Reference: 123832016

Personal Cheques

We do not accept personal cheques.

Conditions of Payment

For all payment methods, we will initiate production of an order (after receiving any non-refundable deposit required) or deliver an order (after payment of balance due) only after the payment is confirmed in our bank account.

When your deposit is confirmed, we will start production of your product. When your product is ready, we will deliver your product to you only after payment of balance due is confirmed in our bank account. If you cannot pay the balance due, we will retain your non-refundable deposit and your order will be cancelled without delivery of any product to you.

Mizpah Spa If the order is for a Mizpah Spa Gift Certificate, Thai Therapeutic Herbal Ointments or Thann products, and the items have not yet been shipped, the order can be cancelled. After shipping, the order cannot be cancelled. Mizpah Silk If the order is for a Mizpah Silk product and the product has already been shipped or is in the process of being created in Thailand, the order cannot be cancelled. General Cancelled orders will incur cancellation charges. You will be informed of any cancellation charges at the time you request cancellation. Any refundable amount paid, less cancellation charges, will be refunded. Note that where a non-refundable deposit has been made, that amount cannot be refunded at all.